A baqala POS for Dubai, where half the orders arrive on WhatsApp
Grocery and mini-mart POS for Dubai baqalas: delivery orders taken by phone and WhatsApp, 5% VAT tax invoices in Arabic and English, credit accounts for families in your building, and stock across branches.
Running a store in Dubai
A Dubai baqala lives on delivery. Customers in the towers around you call or message for milk, bread, water and cigarettes, and a delivery boy runs it up in minutes. The counter has to take an order by message as easily as one in person.
Every sale carries 5% VAT, and customers and companies ask for a proper tax invoice with your TRN. Prices on shelves and in your online store are shown VAT-inclusive.
Staff are often from Kerala, Pakistan, Bangladesh and Nepal, and owners may be Emirati, Indian or Pakistani: the counter speaks Malayalam, Urdu, Hindi, Arabic and English in one shift.
Store types we set up in Dubai
Building baqala
Small floor, heavy delivery, credit accounts for regular flats.
Mini-mart
Bigger range, two counters, cards and Apple Pay at the till.
Two or three branches
Same owner, stock moved between shops, one report.
What we set up for Dubai stores
- VAT at 5% with tax-inclusive prices
- Tax invoice layout with your TRN, in Arabic and English
- Delivery orders with customer address and phone
- Credit (on account) customers with balances
- Branch stock and transfers
- Urdu, Hindi or Arabic screens per cashier
Payments, tax and languages
| Payments the POS records | Cards and Apple Pay through your terminal provider · Cash on delivery · Customer credit accounts · Bank transfer for monthly accounts |
|---|---|
| Tax | UAE VAT at 5%. Prices are shown VAT-inclusive; receipts and tax invoices show the VAT amount and your TRN. |
| Screen languages staff use | Arabic, English, Urdu, Hindi, Malayalam, Bengali |
| Local time zone | Asia/Dubai |
Good to know
- Lottery, fuel and US tobacco scan data do not apply in the UAE and are switched off.
- We do not claim any UAE e-invoicing certification; ask on your demo about current Federal Tax Authority requirements.
Dubai store owners ask
What is the best POS for a baqala in Dubai?
A baqala needs fast barcode billing, 5% VAT tax invoices in Arabic and English, delivery orders by phone or WhatsApp, credit accounts for regular customers and stock across branches. GetConvenienceStorePOS does all of that with AED prices that already include VAT.
Does it print VAT tax invoices?
Yes. Invoice layouts show your TRN, VAT amount and totals, in Arabic, English or both.
Can I take orders from WhatsApp?
Create a delivery sale with the customer's phone and address, print it for the delivery boy, and settle it when the cash comes back.
Can regular families pay at the end of the month?
Yes. Put them on a credit account; the POS keeps the balance and a ledger you can send them.
Are prices shown with VAT?
Yes. Our own prices for UAE stores include 5% VAT, and your shelf and online prices can be set VAT-inclusive too.
Is support available in Arabic?
Yes. Demos and onboarding are available in Arabic, Urdu, Hindi and English.
Open the trial for your Dubai store
Free for 14 days, no card. Prices in your currency on the pricing page.
