Who we are
GetConvenienceStorePOS is operated by SOHOON Technologies ("we", "us"). This policy explains how we handle personal information on this website and in the GetConvenienceStorePOS point-of-sale service for stores in the United States, the United Arab Emirates and Pakistan.
For the website and for sales enquiries, we decide how your information is used. For the data a store puts into the POS (its customers, staff and sales), the store decides and we process it on the store's behalf.
What we collect
- Forms: name, store name, email, phone or WhatsApp number, country, number of stores, the message you write and the type of demo you ask for.
- Campaign attribution: the campaign parameters (such as utm_source) and referring site that brought you here, stored in your browser and sent with a form you submit.
- Technical data: IP address, browser and device information in server logs, kept for security and troubleshooting.
- Analytics (only with consent): pages viewed and actions such as button clicks, if analytics is switched on and you accept it.
- Account data (customers): owner and staff names, emails, roles; store settings; and the business data you enter into the POS.
We do not collect card numbers. Card payments are handled by your card processor's terminal.
How we use it
- To answer your enquiry, book and run demos, and onboard your store.
- To provide, secure and support the POS service.
- To send service messages (billing, security, important changes).
- To send marketing only if you opted in; you can opt out at any time.
- To understand which pages and campaigns help store owners, using aggregated data.
Who we share it with
We do not sell or "share" personal information for cross-context behavioural advertising as defined by California law. We use service providers to run the business:
- Our CRM (to manage enquiries and customer conversations).
- Cloudflare (website hosting, security and spam protection with Turnstile; see Cloudflare's privacy policy).
- Team messaging used to alert our staff about new enquiries.
- Our hosting provider for the POS service.
- Analytics provider, only if analytics is enabled and you consented.
We may disclose information if the law requires it or to protect our users and service.
How long we keep it
Enquiries are kept for as long as needed to follow up and for up to 24 months after the last contact. Customer account data is kept while the account is active and for 30 days after cancellation (so you can export it), then deleted, except records we must keep for tax or legal reasons.
Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal information, and to opt out of marketing. California residents have rights under the CCPA as amended by the CPRA, including to know, delete, correct and opt out of sale or sharing (we do neither), and to limit the use of sensitive personal information (we do not use it for inferences). Residents of other US states with privacy laws have similar rights. UAE residents have rights under the UAE Personal Data Protection Law. Pakistan does not yet have a comprehensive data protection statute; we apply the same standards to Pakistani users.
Use the data request page. We will not discriminate against you for using your rights.
Data stores put in the POS
Stores using the POS control their own customer and staff data. If you are a customer of a store and want your data, contact that store. We help stores answer such requests. Age checks keep the result of the check, not the customer's identity document data.
Security
We use HTTPS, access controls, and backups to separate storage. No system is perfectly secure; if we learn of a breach affecting your personal information we will tell you as the law requires. See Security and data.
Children
This website and service are for businesses and are not directed to children under 13 (or under 16 in some places). We do not knowingly collect their data.
International transfers
We serve the US, the UAE and Pakistan, and our team and providers may process data in other countries. We use providers with appropriate safeguards.
Changes to this policy
We will update the date at the top when this policy changes, and tell customers about material changes by email.
Contact
Questions about privacy: use the button below or the contact form.
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