What you can ask for
- Access: a copy of the personal information we hold about you.
- Correction: fix information that is wrong.
- Deletion: delete your information, unless we must keep it by law.
- Portability: receive it in a common format.
- Opt-out: stop marketing messages. We do not sell or share personal information for cross-context advertising.
How to make a request
Use the form below and choose "Data request" in your message, or use the privacy email. Tell us what you want and which email or phone number you used with us. An authorised agent may make a request for you with your written permission.
Verification
To protect you, we confirm the request comes from you, usually by replying to the email address on file. We only ask for information needed to verify you.
How long it takes
We confirm receipt within 10 business days and respond within 45 days (extendable by another 45 days for complex requests, with notice), in line with California law, and as required by other laws that apply to you.
If you are a store's customer
If your data is in a store's POS (for example a store credit account), the store controls it. Contact the store; we help them respond.
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